Based on what I'm seeing in the comments from those who have already installed the official Android 2.3.3 update and what I've experienced first-hand running the rooted update on my HTC EVO 4G, I think it's safe to say that Netflix doesn't work anymore.
Sure, the app loads and lets you browse and even select videos to start watching, but then the video doesn't load. It starts to load but then ends up kicking you back to the main screen again. The app never crashes (it hasn't for me, anyway), but without being able to watch any videos, it wouldn't make much of a difference if it did.
Assuming the issue is widespread—and it must be considering all the people talking about it—then hopefully the folks at Netflix are working on an update to fix it as we speak. Either that or Sprint will release a patch (unlikely, if you ask me) or the community will come through once again.
Is Netflix working on your EVO after the official (or rooted) update to Gingerbread (version 4.22.651.2)?
Not working on mine with the official Gingerbread.
My Netflix worked just now. I updated my EVO first thing this morning.
the app works, but no watching a movie on my phone. Unrooted, updated this morning.
Now, I will grant that I started a video that I’d previously had in progress, not something new.
Yeah, I’ve been without Netflix since I switched to Sense 3.0 amazingness but now that the Gingerbread rom is officially out, I’m hoping Netflix will take it more serious to fix it.
On a side note, I think this very problem is why Netflix was hesitant to make an app for Android, too much damn fragmentation between devices!
Does it stream movies?
Wheew glad I did update to gingerbread just yet?
When I recently had problems with Netflix, I deactivated my Evo, then reinstalled the App and then it worked.
I should have said deactivated my Evo at the Netflix website.
Account > Manage Netflix devices > Deactivate
Was this after the update?
I upgraded my rooted 4G to the Fresh EVO 4.0 Gingerbread Beta this afternoon and can confirm that Netflix is broken on that update as well. The Software Number is 4.12.651.1
Netflix broke on my phone after update as well. God I wish I’d waited, hell, 1/2 an hour before I updated. Stupid, stupid me. Guess there’s no way back to Froyo, eh? (I’m unrooted….)
Not working on my newly-Gingerbreaded Evo 4G…just like all the others…tries to load a movie, then kicks back to Netflix screen.
It has to do with Sense and GB. It is still working on AOSP Gingerbread Roms.
Deactivated the device, then uninstalled the app. Restarted, reinstalled, and still doesn’t work.
Same here. Not working. Uninstalled app, deactivated phone at Netflix and reinstalled. No go. Content starts to stream, then app restarts.
Same here. Netflix is not working. This is a MUST fix.
Anyone’s battery worse?
Doesnt work on my updated Evo. I called Netflix and they said they are aware of the problem and the engineers are working on a fix but there’s currently no eta on the update.
When will people learn to WAIT before updating. Perhaps I am extreme but I only updated my phone to 2.1 in May. Too many things break and too much is unknown with these updates. After losing root, once, I never want to be in that situation again. What did this update hold that required so many to jump on it the second it became available? I am watching Netflix right now:)
I get audio but no video. THIS SUCKS! I was really loving having Netflix… finally!!
FYI, I restored my previous ROM from the backup I made before I updated. Netflix works again.
I called Netflix yesterday and ask if the new update for EVO had beed tested. he said it had. Wow …
I started the update the thoght to check this site for problems and stopped it good thing I did its not just netflix other problems too it seems will wait until they are fixed ,thank u goodnevo
I woke up this morning to some beautiful smells of gingerbread as soon as I turned on my Evo 4g. Download took 10mins and right away I was able to see the changes. The clock widget flips, when you turn off gps it tell you your location is bot available right on the widget, the 3g and 4g symbols are different, the settings panel is different where now you have better control of battery as far as runing processes, battery life appears to be much better,the gingerbread keyboard is stupid kool, the gmail functionality is much better,texting the font is more crisp, and the browser operates much better as well. All in all a great update in my book. This makes me realize how great gingerbread will be on my Evo 3d. My fellow Evo 4g owners the granddaddy of all 4g device deserved this update it has represented android very well for 1 full year. Now we have a new member of the family that we can be proud of…June 24 is a BIG DAY IN THE EVO FAMILY. Hopefully this NETFLIX ISSUE WILL BE SOLVED WHEN MY EVO 3D COMES OUT.
Mine isn’t working. The app opens, everything seems ok until you click play. It just kicks me back to the select movie screen. Bummer, hope they fix this asap!
Netflix doesn not support 2.3 yet. Now that it is official they will update app sometime in the future. On their list it says Evo 2.2
I thoght u didnt get the gingerbreab keyboard with this upd read that on another site
My Netflix done broke
Must be a Gingerbread/Sense issue because my Netflix has been working just fine since it was released but I’m running CM7 Nightly 87 with Gingerbread 2.3.4. No issues and even using the HDMI Mirror App with the cable connected to my LCD TV for full screen viewing.
After update my vid cam is not working????
My mobile banking seems to be on the fritz as well as Netflix.
And I second the question above regarding the gingerbread keyboard. I didn’t think it was part of this update, did I miss something?
Do you mean you only updated to 2.2? The Evo shipped with 2.1 so I would think updating to 2.1 would be kinda hard.
Yep, I believe 720p recording is broken.
Mine is working fine.
720p video recording is working for me after the update. (NOT rooted)
My Netflix done broke too!!! Why they done did this to us EVO folk. Seriously, fix it, fix it, fix it, fix it, fix it!!!
forgot to mention, I am NOT rooted.
I’m sure it will be fixed and IMHO on my stock EVO that app ran like shit.
Unistall and went to download again and can’t find in market looks like netflix took it out!!!!!
The App is version locked. It will only show up for users who are still using 2.2, because that is what the app compatibility is set for.
The Android Market only shows you apps that are listed as compatible with a certain device/OS version as set by the app developer.
I updated my phone, netflix not working. I uninstalledand it and is no longer in the market. I also checked on my other evo that I did not update and netflix is not showing up in the search it seems to have been taken off the market.
I downloaded and installed the update at 8:05cst this morning. Read the comments about Netflix so I tried mine out and got the same result so I uninstalled Netflix and immediately went back to the market and got it again, still doesn’t work but it was in the market for gingerbread this morning, they must’ve removed it since.
Yep, broken on my EVO. Wanted to finish watch Godzilla, but no dice.
Tried to get it through the online market. My evo is listed as “not compatible” Downloaded the apk from xda and it wouldn’t read or install it. Guess were stuck waiting again.
it seems like my battery is worse, but I’ll find out today for sure as I’ll be out and about with it. I have the extended 3500 battery so I’m not worried.
they don’t know… you actually “called” netflix? Wow.. I’ve used them for years and years… never had a need to call them. lol. What you need to do is ask someone at netflix if any of their support staff “has” an EVO that is working. Then ask to be connected with them.
yeah, plenty of us lambs to the slaughter sacrificing our evos for your safety!
Mine works fine too. Stock evo after upgrade.
hmm… I’m not so sure of that. After I upgraded, found out that netflix didn’t work, I uninstalled it. Then I went back to the market place and redownloaded it. That is how I confirmed it still didn’t work. (this was yesterday a few hours after the upgrade) I just went into market place this morning and now I can not find it. So they must have pulled it?
Not true, as has been stated many times, its working on phones running an AOSP ROM that is 2.3.4
Not working as of 6/4. Installed sprint official 2.3.3 via OTA. So far no issues except for Netflix. I appreciate their caution with DRM and such, but I would have thought this would have been tested before the 2.3.3 official launch… what the heck has Sprint been testing the OS against?
Blockbuster licese expired as well I just found out.
It looks like the Netflix app has been removed from Market.
I have Evo4G. I don’t even see Netflix ap in the Market. It was on there until this new update, then stopped working.
A bad omen…
In the market (https://market.android.com/details?id=com.netflix.mediaclient&feature=search_result) they have completely removed the Evo from the supported devices list. It used to say Evo with 2.2, now Evo is completely missing.
From the listing:
Currently Netflix playback is supported on the following phones:
• HTC Incredible with Android 2.2
• HTC Nexus One with Android 2.2, 2.3
• HTC G2 with Android 2.2
• Samsung Nexus S with Android 2.3
• Motorola Droid with Android 2.2
• LG Revolution with Android 2.2
• Casio G’zOne Commando C771 with Android 2.2
Anyone who did NOT do the update have a report on if Netflix still works on the Evo with 2.2?
My Netflix is out S well. My voice search in the navigation doesn’t register any sounds when I speak into any more either, anyone have that issue besides myself?
Netflix still working with the latest Cyanogen
I did not updated… rooted ego here… netflix works just fine. I am playing with video right now….
Damn you autocorrect!
Just called Netflix customer service. They said they are aware of the problem and are working on putting an update together to restore Netflix on the Evo. Fingers crossed…
Yup. Netflix is gonna be updated to work with gingerbread. Gingerbread is so sweet! So stop complaining and acting like a bunch of bitches. Just be happy our EVO is still standing strong.
BTW not only is Netflix not working on this update but my other favorite app for the unrooted, that Good and Evo turned me on to is not working either… FULL HDMI EVO does the same thing, it goes to start up, frame buffers and then kicks back to the app start screen and then goes thru the cycle again but won’t start up. The standard HDMI out worked though. (gallery slide show_) ALSO ShootMe the screen shot program isn’t working either or the BigClock hidden files program won’t work… YIKES!!!!
anyone use the wimax led notifier app? it worked good prior to gingerbread update and now it doesnt work at all .anyone else have this problem?
You’re right, no gingerbread keyboard, You have to download it from the Market.
Netflix wasn’t the only app to go kaput, several others like The Weather Channel stopped working as well.
Same here
Damn, with all these compatibility issues going on and many apps no longer working, Gingerbread really has bittersweet taste to it. I mean really like the enhancements we got with the OTA, but this sucks!
Just tried to open my Netflix app (which had been working great) on my unrooted un-updated Froyo 2.2 running EVO 4G and I get a message that there is a new version available and I need to upgrade to be able to use the Netflix app.
I try to upgrade and it says upgrade not found. Then the upgrade notification comes up again.
I think the netflix app is not compatible with gingerbread and thats why when trying to update it says its not available. The same thing happened to me. Ever since update I have not been able to use netflix. I am rooted running OMJ Rom. Hope they update it soon.
Netflix is.gone from the market! I cant find it. Maybe that means they are fixing this.
I’m using CM7 which is Gingerbread 2.3.3 and Netflix works fine.
Yes it is sense and 2.3 We all know that aosp gb is running netflix.
Shoot me works fine here but have not tried full hdmi
Yes they pulled it so they don’t have people crying about it won’t work. I just nand back to 2.2 if I need stream. Ah the joys of being rooted.
After the update my Netflix is operating just as it is stated in the article. Which really stinks because being able to watch a Netflix movie on my phone was the final reason I signed up for it. I have all of the top gaming systems which features Netflix, but to watch a movie as I travel put me over the top. So I bought in to it. I hope they fix it soon…
I am green so I think mine is rooted I have version 2.2 on my evo and when I start netflix it advises I need a update but when I click to update, it says it can not find update. So my is not working and Netflix also shows my phone as not compatible.
I just spoke to a seemingly knowledgeable rep from netflix and their engineers are investigsting the comaptability issue with the update and are planning on doing a patch but haven’t given csr’s a time estimate as of yet. I think those of us that updated will be good soon. The evo has a pretty wide base and i think it’s in netflix best interest to not just walk away from us on this. I’m optimistic.
Im still 2.2 my Netflix not working it just keeps loading themovie also I have noticed that its not available in the market anymore this sucks I didn’t update. For this reason
Really?
Netflix on 3g or 4g worked flawlessly
the picture quality is HD like!
Yes so far it works just fine!
Am streaming Blazing saddles as I type this.
This is the reason I didn’t update to Gingerbread.
I wanted to find out for sure Netflix would be working with
Gingerbread before I went and upgraded.
Yes,Netflix is the main app I use everyday on my Evo.
And I felt skeptical that it would be working with Gingerbread, because of the short list of supported devices
and the known fragmented issues regarding all the different
version of Android and how it affected Netflix from becoming live for most Android devices even as we speak.
I hope Netflix will come up with a fix soon?
Until then I’ll just stick with Froyo.
really?
My Netflix is still working on 2.2 I did do an update
last week when other devices were added to the support list.
So even as I open my netflix app now? I don’t see any update
notification either?
Ok I just tested my wife’s Evo(Froyo also) and it works just fine too
FYI, the build I got is
Netflix version 1.2.1 build 843839-1.2.0-30
Like I stated both phones(Netflix) was upgraded last week
when the new devices were added to support Netflix.
Still on Froyo. Unrooted. Netflix not working. Guess I can go to Gingerbread now.
Kingmanny888,
what is happening when you try to play a movie?
did you update Netflix last week? or do you have the
original build that was released on May 12?
When I launch the app, it says I need to upgrade, but then says its unavailable. When was the update? Was watching a movie just a couple days ago..
I still have 2.2 unrooted. The Netflix app works still still streams on 3g and wifi. Before writing this I did check the market and found that the official Netflix app isn’t there. I haven’t received the OTA notification yet so like every other update previously released I will wait to see if the perks outweigh the repercussions. 2 apps I have questions about for those who are currently using Gingerbread; is the Skype video available? Also is the Google chat allowing video and or file/picture transfer? ANY improvements in Gmail? thx
Also I have not been prompted to update Netflix.
For folks who probably have “Background Data” toggled off?
You will not receive a notification per say.
Once toggled on and you enter the App Market?
There will be notifications that will prompt you to
update any of your apps if there is an update available.
Last week when entering the the App Market, I
got a notification to update my Netflix.
In the upgrade description, I believe there was some mention
of fixing 3G streaming bugs(which I had no problem with)
and about the 3 new devices that was now supported.
it updated my Netflix version to 1.2.1 build 843839-1.2.0-30
Now… if there is a way to extract this file and post it here for you all I will try to do it? that is if your are still running froyo it might work?
so if someone can give me step by step instructions?
I’ll try to help you all out
Netflix still up and running on my Evo 4G.. Still running Froyo 2.2 Will make sure not to update until this issue is resolved or we get full Gingerbread
Verison 843839-1.2.0-30 doesnt work either..same one I have
To extract the program have astro back up the file and then in backups you will see netflix apk.
I hope they get this fixed before 6/24 when the evo 3d launches. I backed up my evo gb rom and rolled back to the sprint lovers rom until this is fixed or I sell my evo which ever comes first.
My netflix is not working anymore. I hope they fix this quick.
Hello,
For those who have not updated to Gingerbread and are Rooted and are getting “Device Not Supported Message”, move Netflix from the SD Card to the Phone. It worked for me at least.
I am using Kings Unleashed Ultra R2 until the Netflix issue is worked out. I also have the MikFroYo GB/Sense 3.0 ROM on my Phone, but as I cannot get Hulu or Netflix to work, I am going to wait until Netflix works before switching over.
Last night, I really thought I was screwed in terms of Netflix even on my Nandroid Backup R2 ROM as it was repeatedly booting me out of Netflix as soon as I started a Video. I was so close to giving up and as a Hail Mary moved Netflix from the SD Card to the EVO and everything works perfectly again. Whatever you do, do not Uninstall Netflix until a Patch has been released. I almost did it, but when I saw that Netflix was no longer in the Market for EVO’s, I put the brakes on.
Cheers,
JJ
Msrandall,
Then I have no clue on why both my wife and I Netflix still works then?
Jungle jack,
Nice find!
Like you I still had Netflix installed on my SD card.
Because I was going to try to extract the Netflix file,
I couldn’t locate it In debugging mode. So I moved
Netflix back to the phone.I still couldn’t locate it.
However, being scared I tested Netflix out to see if It still worked? To my relief it still did.
Then I had trouble moving Netflix back to my SD card.
The button to move to SD card was grayed out.
So I rebooted my Evo and vola,I was able to move it back to
My sd card. What a relief.
Quickly, I tested Netflix and again to my relief it still works.
So do you think even non rooted users should try and move Netflix back to the phone?
And do you have any idea why Netflix still works for me and my wife’s Evo?
I just wanna try and help other Evo owners out.
Because I know how much of a joy it is having Netflix on our Evo’s.
Yep, 2.2.
Tried it on my wife’s phone (non-root) and it didn’t work.
It does suport 2.3 on certain phones. Just not EVO
http://bit.ly/Netflix_On_market
Currently Netflix playback is supported on the following phones:
• HTC Incredible with Android 2.2
• HTC Nexus One with Android 2.2, 2.3
• HTC G2 with Android 2.2
• Samsung Nexus S with Android 2.3
• Motorola Droid with Android 2.2
• LG Revolution with Android 2.2
• Casio G’zOne Commando C771 with Android 2.2
Spring told me bring the Evo to the tech repair, and they can put group back. My bet is all your apps will need to be reinstalled. I called Netflix, and was told probally a couple of days
Has GB switched where boot animation is stored? I have tried to replace it with the BA I had (Lcars Bootanimation) at system/data/resoures but it does not work even if I rename it to SPC_bootanimation
Any thoughts?
Cindi
does your wife have gingerbread or froyo?
i cant even get Netflix on the market, i get a “cannot locate” error and it never loads.
Same here on the KU R2… sweet rom plus Hulu and Netflix. Hopefully the new app will be cooked up soon by Netflix or the dev community.
Just talked to HTC and explained some troubles other than netflix, she said there is a maint release coming for display and hang issues ny 6/24. Guess they are fine tuning for 3D or prepping for app fixes. We will see. Wonder will paycheck release affect netflix update as well.
I have 2 Evo’s and compass no longer works on either, one stuck on N on the other NE…
Crap man this sucks ..its a good thing I Googled this lol cus I was like what the hell why isn’t it working ..wow no more Netflix on my evo4g
I have played with netflix a little bit since I updated to GB on my unrooted phone. I haven’t tried to search for and load up a new video, but if I start a video from another device (like my Roku box) and then open Netflix on my phone, it gives me the option to continue that video from where I left off. That has been working since the update and worked for me as recently as Sunday. This might be a workaround until the new patch/update for the app is released.
I had the same problem the extended 3500mah battery was going dead, when I started checking what was using up my battery it turned out to be the display using up 60%. I checked my settings and found the auto brightness had been unchecked and the slider was set to full brightness. I dont know if this is the case for you but after going back to auto brightness my battery last all day again. Hope this helps in your case.
Any new word on a fix for this? We finally get Netflix and then it stops working with 2.3.3 update!
After I updated my evo netflix won’t play movies but I can still browse… I can’t seem to find the app on the market any more though so I can’t uninstall aced install again. Blows
I had to get a new phone last week because the charger port stopped working, and went to add netflix back, and its not even in the market. I cant add the app if i wanted too. this is bunk!
Tried running the Netflix app last night and I received a message stating there was an update. I click OK and it proceeds to search. fails to find the object and presents an error message. This loop was endless unless you clicked cancel. I also checked for an OTA update but nothing is currently available. I JUST checked Netflix and this time clicking OK took me to the Market where an actual download was available. I downloaded and installed the update, rebooted (to be safe), turned on 4G (to be safer) and VOILA!! It STILL DOES NOT WORK!! >=(
Netfix running on my girlfriends unrooted EVO just updated yesterday wit Sprints OTA update… Streaming fine, however my rooted EVO is still down on streaming…