True or false: Your HTC EVO records a log of every keystroke, reads every number you press in the dialer, and can track which applications you use.
Answer: True.
But why? Why does it do this and why don't most people know about it?
Other sites have dealt with this issue but at the suggestion of G&E reader Zeph, we thought this would be good to share here as well.
The culprit is Carrier IQ (CIQ), which XDA's k0nane explains as a "software package buried deep within Android . . . at the behest of Sprint." The partnership began with the Samsung line of Android phones, it is now also found in most HTC devices marketed by Sprint, including both the EVO 4G and EVO 3D. "CIQ listens for and receives every battery change notifications. It hooks into every web page you view, and every XML file your device reads. It receives every press of the touch screen. It 'sees' what you type on the physical keyboard. It reads every number you press in the dialer. It can track which applications you use, what 'type' they are, how often, and for how long. It hooks into data sent and received."
Rooted users have largely taken to flashing ROMs that remove CIQ or freezing it using something like Titanium Backup. Anyone not rooted is, for better or worse, using a device with this software running in the background.
The million dollar question is why did Sprint feel the need to set this dormant trojan horse-like monster in motion?
Companies are using every bit of leverage they can to maximize profits and direct their efforts in the most cost-effective ways possible. That said, some take issue with the fact that our phones are tracking our behaviors in ways that we never knowingly consented to (although there has to be some caveat included in our user agreements somewhere).
Should you panic?
That really depends on who you ask.
Many see CIQ as a harmless metric tracker that can allow Sprint and the manufacturer to drill down and diagnose handset issues for customers while operating with a more profitable business model. Others see it as a matter of time before someone decides to turn the logs on and collect the data that the software has been harvesting since you began using your EVO. It certainly doesn't help that Sprint has been less than forthcoming over the last few years about their intentions, revealing few specifics.
So you can add this to your pro/con list as you debate the merits of rooting, as only a rooted user can remove or freeze the application, thus ending any chance of data collection and some say increasing your battery life. Many custom ROMs/kernels also have CIQ removed by default.
What do you think? Have you seen any (dramatic) performance improvement after CIQ removal? Do you think this is something to stay up in arms about or is it a benign business move on the part of Sprint? Hit the comment section below.
Thanks, Zeph!



















Just because they provide me a service does not mean I want to help their business modeling at ANY time. Apple users are apparently o.k. with this type of ‘big man’ and that’s why I don’t use apple computers. Didn’t know Sprint had this. It infuriates me.
I took advantage of this immediately but because of that, I’m not sure if it’s faster or not.
So how about a little more detailed information about how a rooted EVO user can either delete or “freeze” the specific application or whatever is running this on the device. Not everyone who is rooted is necessarally running a custom ROM. And even if we are, how can we check to be sure this is removed? What exactly are we looking for and where?
Thanks
How do you remove this?
Most people think that this invades their privacy. The reality is that there isn’t much privacy unless you are a hermit that doesn’t have and never had a bank account, credit card, driver’s license, passport, social security number, online profile or filed income taxes.
Doesn’t matter how you look at it, there is always someone watching at the other side of the peephole.
Does the CIQ info go into a general data base, or is the info transmitted have an identifier to the user, and if so, can this information be directly associated with
each individual?
Big Brother is alive & well in All facets of our lives, and is only getting Bigger and more Intrusive.
At least in this case, we have a choice to out ofthis Intrusiveness. Just another good reason to Root, and Not the HTC Registration way, which btw, is another tool of Big Brother.
a few months ago when the developers first found this they said to freeze 2 system apps that have CIQ in the name. do not uninstall, i repeat, do not uninstall, use titanium backup and freeze the system programs and this is of course on a rooted evo or anyother phone for that matter. either way I’m about 90% sure that was it. If u wanna be 100% sure, i would do a google search and it should pop up in one of the more popular forums around.
What are the names?
True! And not many people are aware. There’s a reason why the revolution will not be televised. Damn now I really aught to consider rooting.
I found this, which may be of some help > >
http://forums.androidcentral.com/sprint-epic-4g/66282-carrier-iq-real-does-anyone-care.html
It appears that it’s not as simple as just disabling or removing a system app.
Rooting may be the best way to rid your device of Carrier IQ, by installing a Custom ROM. Further research may yield another way regarding a stock ROM.
Can I root my new HTC EVO 4G it come with version 2.3.3 and how do I rooted
Help please
This has been covered several times all over the internet. Google it.
Calm down lol http://www.goodandevo.net/2011/08/how-to-gain-s-off-and-then-root-the-latest-gingerbread-ota-for-htc-evo-4g.html to root.
Just so everybody is aware, the stock, rooted, bloatware-free ROM, Swagged Out, has CIQ stripped out by default.
Check it out here: http://forum.pocketables.com/showthread.php?t=10368
Root while you still can, before it’s too late…… Hurry, hurry lol!
But you’ll be glad you Rooted if you decide to. Plus you can give Big Brother the finger by doing so
Running CyanogenMod 7.0.3.1.
Sense? What’s Sense?
Yes along with about half of the apps normally included on our EVO, and Google Nav not working. How about a stock EVO Gingerbread ROM that is deodexed and has CIQ removed but nothing else, so we can decide what apps we want to remove? Or some details on how to remove CIQ form the stock deodexed ROM? Is it as easy as removing the HtcIQAgent.apk from the systemapp folder?
I’m fine with it, as long as it’s anonymously tracked and it’s secure enough not to let that information leak anywhere.
I’m glad my cry was heard by the management of the site. It’s people sharing info like this that encourages cell phone company not to be so shady with their tactics. No one likes getting called out in front of their friends heh. Cheers, and stay safe.
http://forum.xda-developers.com/showthread.php?t=1229032
all someone has to do is learn to hack and tap into their resorces and look at the wealth of personal info they would have
I should have mention this is a link on how to remove CIQ
http://forum.xda-developers.com/showthread.php?t=1229032
What Carrier IQ actually does is report on the performance of the network and device so that the operator or handset manufacturer can take action to fix it. The software is designed to count and measure performance not record your conversations or messages.
Understanding why a call dropped or an SMS failed or a battery died is really important for service providers and handset vendors to provide a high quality product. It’s also important if you ever call customer service so they can actually figure out what problems you are having.
Before any device containing our software is launched, exhaustive testing is conducted to ensure battery and performance is not compromised.
For more details than we can reasonable put in a posting, please see our web site: http://www.carrieriq.com/company/privacy.htm
Sprint customer service doesnt use carrier IQ to figure out what is wrong with your phone, so that argument doesn’t hold water. They only thing sprint customer service knows how to do is factory reset. That is the answer for everything.
Sam thanks for the help
yeah yeah yeah you say all that…
the issue is still the log your program creates, and how easy it would be to use that data for the wrong purposes, should it fall into the wrong hands.
and don’t give me that “our security measures are excellent” bullshit, cause if a web group can hack SONY and the pentagon, someone with a knowledge of phones could DEFINITELY learn how to hijack those files, given some time and motivation.
not “compromised” as in, “not so horribly raped so you can’t tell we’re running spyware in the background” right?
it tickles me this post garnered enough attention that the company came to defend itself. Defend all you want, i won’t accept spyware running in my background no matter what comforting things you may say to me as you attempt to slide it in under my nose.
Maybe if there was more than a handful of “CIQ” google search results, and more people were informed of your intentions, the installation of software, and actually informed about this kind of stuff and willingly agree to it should they CHOOSE to participate, i would take some of what you have to say seriously.
“Carrier IQ offers customer-centric business optimization solutions that enable device OEMs and operators to significantly improve customer retention, revenue generation, time to market, voice & data service quality, time-to-service and customer satisfaction.”
see how nice that sounded? didn’t sound like CARRIER IQ IS WATCHING YOU, ALWAYS. YOUR TEXTS YOUR USAGE YOUR SCREEN TOUCHES WE ARE LOGGING IT…we just haven’t turned the logs on.
and to that i say yeah… not yet.
DEFEND WHAT PRIVACY WE HAVE LEFT. STAY INFORMED. so companies like this won’t be eating your soft underbelly while you lay there blissfully unaware.
What bothers me most is not that Sprint is collecting data about me, nor the possibility that it might slow down my phone. What bothers me most is what Zeph said – the information is “out there” and someone with the right skill set could tap into it for all kinds of nefarious purposes.
Very well said.
But why wouldn’t Carrier IQ tell us the Whole Truth, and Nothing But the Truth??
I can’t think why an instrument of Big Brother wouldn’t be forthcoming.
I do appreciate their input, although he or she sounds more like Steve Jobs sermoning his Sheeple and Applebots, and after hearing their explanation, I am even more certain than I was before about how Big Big Brother is getting.
I’m glad I Rooted a while ago, and rid myself of Carrier IQ.
This response is also for Carrier IQ.
If u have a front facing camera on ur phone do really think the man really can’t c u. No matter what u do were always being watched!!!!
I read that there is a huge lawsuit against Apple for the same type of file that were found in Iphones within the last year. That file was determined to not only display your usage but to provide a Gps history for at least the last year even if you upgraded from an older iphone to a newer generation it still maintained your whereabouts so a private detective with the right know how could tell someone where you were at 3pm over a year ago. Scary stuff and I hope that those who are suing apple get a victory because it might set a president for other companies.
Well your service works horribly then. Why is it that when I contact tech support they have no idea what problems I’m experiencing or no history that they can pull up. I call b.s!!!
Sooo is there a way a very un-tech savvy person can remove the CIQ? I did NOT get it at all when I clicked on the link that tells how to remove it
Heather..
You need to root your phone first there are many guides out there on how to do it. after that you will most likely have clockwork recovery installed, and will be learned enough of the ways of clockwork to install the kernal through recovery.
To everyone else, thank you for your comments, I’m not much of a Blogger and seeing my name posted up online is a bit of a trip to ne, but this issue was important enough that I felt the obligation to inform privacy concerned citizens which this affected in a similarily invasive and downright terrifying way. Stay safe, and stay secure.
If you stock evo3d users arn’t concerned about this then you should watch this video. Big security hole.
http://www.youtube.com/watch?v=YoTUkQ7SlNU
It is the campaign contribution reports from Ann Wagner’s campaign for Missouri’s Second Congressional District.
Yeah Sprint should have Carrier IQ Refund the money they paid for CIQ so they will be able to pay for the class action lawsuits that are on the way!
My HTV EVO doesnt have the front camera… not anymore. I drilled that fukker outta there with a dremel tool!
Hah!
I encased my SE4GT and Evo 4G in Aluminum Foil.
So I’m good to go.
Can’t wait to receive my $5 compensation check from the class action settlement.
The Greedy attorneys will be sucking down much Beluga, Cristal, and Lobster on their newly purchased yacht, from the Fees and Percentage of the Settlement to come.
Buncha Bottom Feeders.