Those of you who have a non-Sprint version of the HTC EVO 3D should be happy to find out that the long-awaited update to Ice Cream Sandwich is finally on its way to your devices, while Sprint users in the meantime are quietly (or vocally) cursing the service provider that seems to be standing in the way.
The update is available now to anyone in Europe, the Middle East, and Africa, and it’s around 300MB big. This update not only includes Android 4.0, but also Sense 3.6, which is an interesting mish-mash between Sense 3.0 and Sense 4.0. Interestingly enough, the EVO V 4G – Virgin Mobile’s rebranded EVO 3D – launched earlier this month with Ice Cream Sandwich already on board, leaving post-paid Sprint customers as the last major contingency to get the update.
Personally, I love HTC’s products, and Sprint is my favorite postpaid carrier in the US right now, despite some lingering frustrations I have with it. But the situation with the EVO 3D just makes me wonder what the hell Sprint and HTC were thinking. It’s now almost July, and this update was originally promised in early 2012. Prepaid customers got the update before postpaid customers did. A year ago, this was Sprint’s flagship phone. What happened, Sprint?
[The Unwired via Phandroid]
Sprint wants us to buy the 4G LTE before giving any incentive to keep our old phone. I say we don’t see the upgrade until a bit after LTE is turned up in the pilot markets.
I have the same exact theory
If they REALLY wanted me to buy the 4G LTE, they wouldn’t have ditched the early update program.
I heard that! I wish Sprint did too. Buy out my contract? Eff you!
this is some real BS i initially thought we were going to be the first on the sprint network to experience ics. i remember in december we were suppose to get it. it’s kool but i will probably not get another device on the now network cuz now in there eyes means pay me now then ill lie to u later 6 months later. im very satisfied with my phone but the tactics behind sprint is ridiculous. someone else needs to head that department cuz if my phone had ics in january/february i probably would have got the lte already. it’s ok tho the developers make having an evo fun and enjoyable not the now network. excuse me i just needed to let that out and im still waiting on the delicious treat
I think its more of an business agreement with Virgin Mobile…Since our Evo 3D was not explosively popular (and now Sprint dropped it from their offering), they off loaded to Virgin Mobile. And in order for Virgin Mobile to sell their Evo V (3D) they have ICS installed from the getgo. The rumor about Sprint keeping the ICS update for Sprint Evo3D until October may not be a rumor after all.
i might be right but honestly i dont think virgin customers are going to be as loyal as sprints so with that being said i love my device but sprint is getting a bit above themselves
Yes Sprint is definitely getting above themselves. I’m stuck with Sprint for another year or so, but did get my wife the Evo V. For 1/2 the monthly fees with the same level of coverage (ok, minus the unlimited mobile to mobile and 150 minutes), it’s a no brainer. I haven’t really sat down and compare my Sprint Evo 3D with Virgin Mobile Evo V, but initially setting up the phone for my wife, I wasn’t overly impressed with the ICS and Sense 3.6. Will play with it more and see if I see any earth shattering improvement.
U*
wow i had an og evo and loved it , it was rooted. o lost it and insurion did have any og evos so they sent me a brand new evo 3d , i was excited thiking i would have one of the first phones on sprint with ics. little did i know that a pre paid virgin mobile phone and every other evo around the world would hae ics before me. well i guess im going to root my 3d now
if the aholes at sprint want me to upgrade to 4g lte, then they should give me early upgrade option, until then i am stuck with my 3d until august 1st.
I have already made my decision. I am dropping evo completely. With all the different things that the evo lte has that are supposed to be fixed with an update I have chosen to jump to samsung. I was going to hold off and see but at this point I’m tired of waiting for sprint and htc to upgrade and i’m on my 6th evo. 2 in the past week. I have lost confidence in htc.
This has got to be Sprint holding it up at this point, but unfortunately for HTC, a lot of hate is going to go their way as well, because most people can more easily change manufacturers than carriers.
I’m frustrated by how this has all been handled, and will seriously consider moving away from HTC on my next upgrade…to whatever looks like it’ll be most likely to be easily rooted for custom ROMs, or to whatever the new Nexus is at that point.
Hey, hey, hey now. When the 4G LTE becomes pre paid next year then I’m sure our post paid 3D’s will receive our ICS update…..its only a matter of time, or decades.
I just chatted with a rep from Sprint regarding ICS. Of course there is no update and they had no answers. Big surprise. As a dedicated EVO 3D user, I find this entire situation just stupid. Apple has no problem of giving their users the updates when promised. Shame on you, Sprint AND HTC….
I’m seriously considering leaving Sprint altogether. I somewhat already have this update having rooted my phone, but the fact that it still hasn’t arrived bothers me. Couple that with the fact that they eliminated the yearly upgrades AND the fact that my 3g coverage is getting worse and worse PLUS 4g is virtually non existent in my city has me taking a hard look at Verizon for when my contract is up.
Yeah, If I wasn’t such a phone geek, I would be pissed right now. I gave my HTC Evo 3D to my friend and am waiting to see what I would be missing if I hadn’t bought the E4GLTE. Bastards!!!!!
http://community.sprint.com/baw/thread/92028?tstart=0
Sprint RELEASE THE 3D ICS OTA UPDATE YOU HAVE BEEN SITTING ON!
How is it that the VM 3D already has ICS it but Sprint customers do not?
Is it just greed? You know people want to be running the latest and greatest so why not make them buy a new phone to do so.
You just want to sell a bunch of new LTE (Sprint Network Vision) phones w/ICS to poor saps who don’t even know there is practically NO LTE network infrastructure in place! And I almost forgot they get the privilege of paying an extra $10.00 a month for the use of the practically non-existent network.
In the mean time you have customers that have been with you for many years getting ready to jump ship for business practices like this.
Just go to any Android forum and read some of the posts regarding Sprints EVO 3D & waiting for the ICS OTA. Your really ticking off your customers and from what I can tell you can ill-afford losing yet more of your customer base.
Release the update already, I know you have it! Don’t ask how but I do.
My last post (Network & Coverage) was about not being able to make or receive any calls and having no data connection for over a week!
I know this will probably never get read by any Sprint employee with any clout but at least I got to vent to my fellow frustrated 3D owners.
Now excuse me while I go stand by the railing of this ship.
Do the right thing Sprint, push the EVO 3D ICS OTA!
Haha. I see you posting this in a lot of comment sections of blog posts.
Sprint will update the EVO 3D when it wants to. Probably after it thinks everyone who would buy the EVO 4G LTE has bought one.
I just got ICS update on my EVO 3D. I’m living in Qatar and using Qtel.
Haven’t checked out G&E in a while… the comments are full of Sprint/EVO/HTC haters ever since the merger into Pocketables. I don’t know where the old G&E crowd went, but this is crazy. Complete 180.
We actually got quite a bit of Sprint/EVO/HTC haters on the old site, too – I remember thinking to myself once that all I had to do to rile people up was create a post that mentioned WiMAX, and all the commenters would come out…
It’s strange to me that people will take the time to read and comment on an EVO blog, when they clearly hate the EVO, Sprint, or HTC. What else do they think they are going to find here?
My coworker has a sprint evo 3d and he has the update. I’ll see if he can posts some pics. He got his updates 2 weeks ago. 4.0 and 3.6.
John, can you confirm the guy Trey that says his coworker got the update, no need to be stirring up things.
Q:Haha whatcha doing …Hehe he
A:drink n the kool aid
I see ..Hehe he,
Q: why is it so yellow haha ha ,
A:It’s a Sprint specail ,taste like lemons want sum
He Hehe ha ha
I know Sprint didnt screw Yall like that …hahah ha ha
I told u so I told u Hehe he ha ha …
The way all of this went down is kind of distressing. ICS was promised much earlier, then the EVO 3D was dropped from Sprint and sent to Virgin Mobile, which got ICS before us.
At present time, we still wait for ICS, with a June-July time frame. The only good thing coming from this is that I’ll get CM9 or CM10 (Jelly Bean) on my EVO 3D eventually thanks to drivers and so forth from the ICS update.
I want to know what happened to the Good and Evo website that we all come to love. It seem that they forgot about all the people that own a EVO 4g or EVO 3d. All the website talks about now is the LTE from Sprint. I have a EVO 3d and I’ve been waiting for the update just like everybody else. I’ve called Sprint, and it seems like they don’t have anything to say. I’m so upset with Sprint in their slow 3g speeds and slow updates. I’m trying to hold off so I won’t miss the update. But Verizon is starting to look a lot better everyday that goes by.
Wait a sec. You just replied to an EVO 3D story, to complain that Good and EVO doesn’t do EVO 3D stories anymore? Does that make sense?
Also, a fyi, you probably won’t see many 3D stories anymore, because there isn’t much new to report. Yes, there are a lot of EVO LTE stories, but that is because that is the latest EVO phone. Just like, when the 3D came out, it was the most referenced phone.
I find it funny/upsetting at how long it’s taking HTC to get ICS on many of their phones. Google is about to unveil Jellybean, and most EVO 3D users STILL don’t have ICS. I sure hope this doesn’t turn into them waiting to just give users Jellybean instead (with another long wait for completion).
Opp, that last one was suppose to be a new post, not a reply. Not sure why the site made it a reply, but I can’t remove it
I find it funny/upsetting at how long it’s taking HTC to get ICS on many of their phones. Google is about to unveil Jellybean, and most EVO 3D users STILL don’t have ICS. I sure hope this doesn’t turn into them waiting to just give users Jellybean instead (with another long wait for completion).
SHM. Where do I start. I have been a sprint customer for over ten years and I must say that they use to treat their customers a lot beeter then this. I mean why else would we stay with a slow network with little to no 4g service and bad call reception. It really can’t be just because their plans are about 10 to 20 bucks cheaper. We spend that at the bar in a matter of a few hours if you are drinking slow. Sure the unlimited data is nice but its so slow you can barely watch a youtube video and dont even try to watch it in HD mode on youtube. Have you ever tried watching a netflix movie? lol. Not going to happen unless you have WiFi and if you do have wifi you are more than likey at you house so you minus well watch it on TV. I know you are thinking this. Why do I still have sprint? Hmm. I get a corparate (never worked for sprint) discount of 22 to 25 % and 400 free extra mintunes per month. The second the perks go away is the second I am off this network.
Here is order the sprint treats their customers:
1. Customer that is with in the first 30 days of their contract.
2. Customer with contract that has ended and is currently on a month to month plan
3. Customer that has a contract ending within 90 days
4.Customer that is in the middle or begining of their contract and will have to pay a large termination fee.
Dont forget their system also is based off of if your balance of your bill is 0 or not. That will also get you treated different.
Their system runs off of a bunch of “if then statments” that shows the person in the termination of service department representative what they are allowed to offer the customer in order for them not to cancel their service.
Basically if you are on month to month and your balance is at 0. They are going to offer you the world to stay with sprint. They are going to talk to you like you have a gun to their head.
On the other hand if you have a lot of contract to go and you balance is not at 0 the are going to treat you like doggy doo doo. lol.
In other words wait and dont upgrade your phone until you contract has ran out. Then twist their arm a few time to get all the perks you can and then get your upgrade.
Remember to constantly say to them while your on the phone that you dont want to renew or start another contract to make sure that what ever they are giving you doesn’t make you renew your contract.
I’m so irritated with the lack of update support that I have been seriously shopping of providers. unfortunitely Spirints Family deal is still better, but only with the discount I am getting. Verizon is next best with there new family plan rollout. Of course the data download is still limiited…
I’ve grown tired of HTC and then Sprint dragging their heals when Google releases a new Android version….getting a Nexus next time. I’m not going to pay either of these companies to continually make me frustrated. Taking into account the crappy 3g service, the horrible/stunted rollout of wimax, and then flipping mid-stream to lte…I’ll be switching carriers as well when my contract is up.
At least we don’t have Samsung phones, I’ve never owned a Samsung android phone, but from all I’ve read they are worse with their OTA updates.
My goodness. I really can’t believe that ics still hasn’t been released. My evo is packaged right now ready to be traded or sold. The only that could save it from that is an ics update. Cmon htc you still have a chance before I switch to samsung for my next phone. What am i saying, id rather get the gs3 over the evo lte.
When I called last night to demand it on my Evo 3D I was told two weeks by whoever I talked to. At first she told me that I would get it when it comes out and I basically got in her ass and demanded a date. She put me on hold for a few and said tech support said two weeks. I hate people defending Sprint. This is ALL on Sprint. HTC gave it to them almost 3 months ago. I hate Apple products, used to love HTC and Sprint but boy has that changed. At least Apple gets updates. By no means does that mean I am switching to Apple but HTC just struck out for me. Go to the official Android site and they only have stuff up about 4.1(Jellybean) ICS is already moved to the back. What a joke. The first HTC Evo 3Ds get it last. People in Africa and the Middle East already have it. I don’t care about rooting, I want the official build.
I am equally upset. This is unnecessary and distasteful. The only reason I’m sticking with Sprint and HTC is that I really do like the 3D functionality of this phone and its camera. Otherwise, I’d be using the Nexus or Galaxy in a second.
IMO, Sprint won’t give us the update. The EOL list, Virgin Mobile’s edition already has ICS, & the new EVO LTE’s arrival don’t make me feel too assured that the 3D will receive the update. Not to mention JB is already on deck. To get no tangible answers from Sprint, it’s disgusting. Poor 3g You get what you pay for……I see why Verizon ranks so high in service, phones, plus customer satisfaction.