The recent OTA update to 2.13.651.1 for the HTC EVO 4G LTE brought a lot of nice enhancements – but as is often the case with OTA updates, it broke something, too. Namely, users who updated complained that individual contact ringtones were not working properly; when a specific contact called, the default ringtone would play, instead of whatever the user had set for that particular contact.
Luckily, HTC already has a fix for this bug, and you can apply it right now. Just go to Settings > System updates > HTC software update, and download the application update. Please note, this is not a full firmware update – this will not change your software number, and it has absolutely nothing to do with bootloaders, recovery, root access, etc. In other words, it’s safe to install, whether or not you’re rooted; it’s simply an update to a system application that is installed within Android.
Once the update is installed, you’ll be given the option to restart your phone now or later – and once you reboot, all your ringtone problems should be a thing of the past.
Thanks, Charles!
Where is the update fixing google play not recognizing your memory card I’m starting to hate my EVO lte just for this reason alone I can’t listen to my purchased music and the music on my sd card
FYI.. this is minor update that doesn’t affect root at all. You can take the OTA with no worries.
Lol, no wonder my gf was complaining of all her ringtones going back to default! Hahaha, she blamed it on me for having it rooted and messing with it last update!
Glad to know it was not me, but just a bug!
She will surely be happy as well.
Where is the System Update located in CyanogenMod CMX 10 Jellybean ROM?
Those are not HTC builds. This means that it would not have such update.
Yes, finally! Thanks for the heads up.
These two updates are still messing with the wifes evo lte. Two weeks ago she couldnt send/receive texts, and bt was not working. Called Sprint and they said they were going to try something on their end with (her line)? An hour later everything seemed ok. She did this patch earlier today, then her phone couldnt send/receive calls! This lasted for a couple of hours, and about 5 soft resets. Phone seems to be functioning ok for the moment, but what gives HTC?
I am having issues with sending text messages after the update but I think it’s related to my Airave! Arg Sprint!
I swear to god, I did this update on my lte evo and ended up with 4g! Did the same on my wife’s lte right after and she ended up with 4g as well!! We have been waiting all summer for this. Coincidence or not, we are smokin’ now in NE Houston from .2-.3 mbps up to between 1 and 6!
This update actually fixed my texts not going thru… Thanks!!!! Crazy how that was even connected. Always check for any kind of update whenever ur experiencing problems with your phone…. Update profile, software update, firmware and prl. Fyi
My text have been going through now too but I don’t know about ringtones yet noones called me.
Thank Goodness this was my biggest complaint with the update
When I first setup my EVO LTE, I had trouble using my Airvana with it. I rebooted the Airvana and that allowed calls to work, but I couldn’t send texts. I did receive them. I read online where someone said if you just swapped phones on your line, that you needed to power off your old phone. I did that and waited about 5 minutes and my texts starting working.
I have all kind of issues with my Airvana, but when it works it seems to work well. I will say I’m quite disappointed with the range of it though. At first it was limiting my upload speeds to dsl level but I read up online how to fix that and now it’s back up to 6mbs upload. Sprint has been very little help with the Airvana. I’ve had to figure everything out online on my own.
I’d say if you’re having trouble with your phone, and you use an Airvana, chances are it’s the Airvana setup, and not your phone.
I remeber reading a review here about the Airvana a couple months back. It detailed issues and I think yours was brought up. Worth searching because I remember certain models were better than others? Good luck.
Ugh I can not get this update on mine or my husband’s phone. WTH?
Being incrementally pushed out? Phone says its up to date on 2.13.651.1. Need this fix.
I can not get this ring tone app update. I have pushed a manual update for days now and I keep getting there are no updates available for my phone.
Take it to a Sprint store. They can manually push the update onto your phone.
How can i reflash the software if i did a hard reset and i lost those ringtones again.
It says to do the settings and do the little up date, but i
Just did a total factory reset(which did not work to help with fixing my ringtone personalization)
So, because I did the factory reset, I cannot update the phone. So, basically I have no fix for this phone. Every since I did the big update on the phone, I’ve had problems. Which sucks because I’ve paid a lot of money for this phone. And only have had it since august 2012. It’s now only November 2012. The phone shouldn’t mess up at all only being in 4 months in use…someone please fix this problem!!!!!@!!!@@