About three weeks ago, I reviewed the IPEVO Origami Folio iPad case. I originally gave it four-and-a-half out of five stars because it’s a thin, light, and fairly functional case. However, as I pointed out, it’s rather flimsy – and that fact has come to bite the case in its thin, suede butt.
I took the picture you see above today. After using it for another three weeks after my review (which took me two) I discovered that this case is shoddily built. The threads keeping the case together have been falling out one by one. Thankfully, the case is also glued, but the case definitely feels less solid – yes, even less solid than flimsy.
For $39.00, this product’s level of craftsmanship and quality should be exponentially more than it is. It’s truly unfortunate that this case is starting to fall apart, as, before it broke, it was my favorite case to use. Of course, now that I have a case that is disintegrating further every time I pick it up, I’ll have to switch back to IPEVO’s 360 Degrees case – or possibly ZooGue’s Leather Case Genius, since the other IPEVO case is made out of the same material as this one, though it is a tad thicker.
I’ve updated the review’s score to reflect how poorly this $39.00 case has held up.
It just goes to show you how, regardless of price, any product can turn out to be a flop.
Dear Calob,
We are very sorry to hear that the threads of your Origami Case are falling out.
We have gathered and studied a few cases with the same symptom to improve our production process and prevent the same defect from happening again. We will be checking our stock and eliminate the defect products and to ensure all Origami Cases sold are in good quality.
We’d also like to take this chance to remind all IPEVO users that their IPEVO product comes with an one year limited warranty and they can always come back to us for an exchange if they experience the same problem. We would like to send you another Origami Case if you are willing to give it another try.
Best regards,
Zora
IPEVO Team
well, isn’t that nice? maybe you should give it another try. after all u gave it a good rating in the beginning.
Yeah its nice, too bad he probably has to pay the shipping and handling of sending the old one, and receiving the new one.
A product should be tested before it is released, not cheaped out and then tweaked until it is not as bad as it was.
In the end, a reply is more than most companies do, but we all know it comes down to the money. Want it fixed? Pay up even more…
i don’t thing shipping charges are applicable here because the company representative just offered him a new one. i don’t think they’ll charge for their mistake. let’s hope not for their own sake.
The warranty is nice. But yeah it’s only convenient if you don’t have to pay shipping both ways