days delayed (estimate) in first round markets
When Sprint’s Network Vision initiative was announced in October of 2011, Sprint users were told to expect LTE coverage fairly soon. According to information on S4GRU, which posts leaked Sprint information, Sprint is very far behind schedule.
The first round of 14 cities that were announced were scheduled (according to internal documents,) to be finished in February of 2013, so I figured this would be as good a time as any to post where the LTE progress stands for the initial markets.
Of the 14 markets scheduled to be completed by, and in most cases before, February 2013, LTE build outs have been completed in none of them. None of the 14 met their projected completion date, and only five of them are over 50% done after over a year of upgrades, as of this writing.
Not counting Central Jersey, which now has no scheduled estimated completion date (probably due to the hurricane), the new estimated completion dates for the other 13 cities are an average of 244 days late, or a little over eight months for the first round picks. While some are expected to be completed before the end of 2013, others still won’t be completely lit up until 2014, although Sprint is advertising that LTE is already available in those markets.
As an HTC EVO owner, I’m reminded of the WiMAX promise and subsequent delays, failures, and eventual abandonment. I’ve mostly stuck with Sprint because I wrote for GoodAndEVO, but since 2010 I’ve been hearing the promise of a fast network. Meanwhile, there are all these nifty things it would be nice to do, such as streaming my music at low quality when I can see the cell tower a block away, or perhaps even watch Netflix or receive a phone call without being next to my Airave.
Unfortunately, my area – which was announced in the second round – is delayed an estimated 14 months. It was supposed to be finished in the next few days, but instead I will be celebrating my unborn daughter’s first birthday and can potentially, assuming no more rollout delays, stream the video so her grandparents in Oregon can say hello. Yes, the example is silly, but apt.
I don’t personally know why these delays exist, or why the same thing that happened to WiMAX (which was a new and untested product) seems to be happening again to LTE (which is a tested and ready product). In any case, it’s got to stop. If Sprint is one year in and already one year delayed, imagine how late it’ll be after two years. While Sprint may not physically have the ability to get its LTE in on time, the markets where it is working on it have other LTE options available. Sometimes, you just have to bite the bullet and make sharing pacts like they did with 3G, or buy more 3G bandwidth from other carriers.
I’ve been with Sprint since the beginning of 2000, and I’ve been expecting and paying for high speed I haven’t seen since 2010. If I stick with Sprint another year, I might be able to use my phone for what I should have been able to use it for now. I’ve been hearing about people being kicked off for downloading gigabytes of data on-system and wondered, “How did they manage to do that in under a year, let alone a month?” It’s not been a pleasant experience.
By the time LTE is here when I need it, my LTE phone is going to be obsolete in comparison to the market.
[S4GRU]



















Disgusting.
Sprint customer since 1997. Evo owner since launch, also have a Photon for work and an Epic for the wife. Never got Wimax in San Diego, and they haven’t announced LTE here either. How long can one stay loyal in the face of such incompetence? I’m truly on the verge of finding out.
Just FYI: San Diego
…Sites Complete = 15%; Anticipated LTE Launch = Spring 2013
…Original Scheduled Completion = May 2013; Current Production Rate Completion = August 2014
Hey Paul, completely agree with you. Been with Sprint for 15+ years now and at my breaking point. Do you have any info on Orange County/Los Angeles, CA? I have been trying to wait it out, but it doesn’t look like it will happen as I am about ready to kick Sprint to the curb and head over to Verizon. Any info is appreciated. Thanks.
Raleigh NC was supposed to have something by December. The second my contract is up I’m going somewhere else…sadly that does mean waiting until another year.
Raleigh/Durham
…Sites Complete = 4%; Anticipated LTE Launch = Spring 2013
…Original Scheduled Completion = August 2013; Current Production Rate Completion = January 2014
How did you get this info? Anything for Los Angeles County?
click the link at the bottom of the story, has all announced and their current status
Goto sensorley.com 4g is being rolled out in the Raleigh area as we speak.
I have been using between 10 and 40 gb a month for months and heave not been kicked off. Possibly these users are changing over to vzw prl and doing it.
at my top speed in Nashville near my house (next to a tower) I get ~250kbit, that’s 40 seconds per megabyte, and that’s on a good day (assuming I’m doing the math right) or 1.33 megs a minute
For me to reach 1 GB would take 751 minutes or 31 hours, to reach 10 GB – 13 days of doing nothing but downloading.
Not sure why some people get kicked off… they do… I’d love to be able to be able to pull in 10 gig a month
my brother just updated, his hboot says 2.09. unsure what it was before update but I assume it was 2.09
crap wrong story…..lol feel free to delete these.
2.09 was the last update’s hboot… it’s cool, I post in the wrong threads too…
haha check the update story now, doesn’t look like hboot is changed with the ota update.
Orlando completion now estimated November 2014, eighteen months late. And that’s probably optimistic.
Awesome.
Sprint raises rates, I’m gone. Might go anyway.
There’s a very simple reason why these delays exist. Lack of money. Yes, they’re charging higher prices, cutting promotions, and removing other niceties, but Sprint is low on cash. Why do you think they had no problem with SoftBank doing a deal with them? Then there’s the whole big debt that they’re in over carrying the iPhone. Which, ironically, also made their network slower with the additional traffic from people wanting a cheaper all you can eat data plan using an iPhone.
This, of course, does not mean that I condone their delays (and all the fat they’ve been trimming that ultimately hurts the customer experience). I, luckily, got Wi-Max coverage early on, and it remains fast. But, after reading your article, I have huge reservations that my area will see a full LTE build out within the next YEAR, let alone by my upgrade, which is in May. This stinks.
Sorry, in this particular instance I meant I know they’re low on money, I don’t know what they’ve been blowing it on for the past 3 years.
Bad investments. Clearwire is one. The iPhone thing is another. Those two come to mine immediately.
They could just stink at rolling upgrades out (hell, look how long it takes them to update phones). It could be bad planning, but in the end does just come down to a low budget.
Also, congratulations on the future child, Paul. My wife and I just welcomed our first child, a son, in October.
Parenthood is a challenge but it’s fun to watch the little guy grow and learn. Besides, we like a good challenge.
Sprint: If you have unlimited time; we have unlimited data.
I have seen some 4g signal in the northern Palm Beaches, Florida.. (Riveria Beach, North Palm Beach, Lake Park). Same places that I had a Wimax signal with my EVO. I have upgraded to the GS3. While the 4G (LTE?) signal is nice to have it is sporatic and never consistent with speed or availability. Wonder if they are doing some testing of the signal. I don’t think there has been an official release of LTE in this area. Has anyone heard of anything in official in Palm Beach County?
Assuming this is the right area:
Miami/West Palm*
…Sites Complete = 12%; Anticipated LTE Launch = February 2013
…Original Scheduled Completion = February 2013; Current Production Rate Completion = December 2013
LTE flickers like a butterfly when you’re initially setting it up. For months evidently. They’ll turn it on, off, on off… even areas of Nashville that are supposedly lit you will find going up and down at odd hours.
Paul,
Same market (well almost) the areas I was referring to earlier are about 10-15 miles north of the West Palm Beach area..Still, though, I think it looks promising (just a bit)..
Do you know if sprint phones will pick up and use other carriers LTE like verizon or AT&T or is it proprietary?
Ridiculous. At this rate, I will be on my next phone before they even get LTE here. I barely have 2G service as it is.
How Sprint has ignored a market as large as Long Island, which if it were considered a city, has a higher population than all but NYC and LA?
Unbelievable.
I face a similar problem, though I do at least enjoy good 3G and Wi-Max signal. Unfortunately, that Wi-Max signal actually works well, which means that going to a phone with LTE that’s useless would be a huge letdown.
This article has sort of opened my eyes to how dire the LTE roll out situation is. It’s way behind and my market hasn’t even been ANNOUNCED yet. I may have to jump to an MVNO and get a Nexus 4 (or next Nexus) after all. Sorry, Sprint.
OG EVO owner from day 0 back in 2010. I thought the original EVO was the coolest phone ever (especially love the kickstand). I’m still rocking it, but I don’t think my relationship with Sprint is gonna work much longer. Luckily, my area already had a mature Clearwire network up and running in June 2010. I had Sprint’s Wimax speed from Day One and have enjoyed it. That is the problem. I’ve averaged 5 – 7 Gigs/month in data over the last 18 months. I need to get a newer phone and a more capable carrier, but I don’t want to pay through the nose for the lifestyle I’ve become accustomed to. Maybe I need to just say no to data, although that would make having a smartphone kinda pointless IMO.
Same boat. Was in Akron OH at my parents for a week, and had such horrible service. Just moved to Charlotte, have LTE in some areas but then my EVOLte mic’s fried. Had it replaced and then next phone was even worse (camera was crap, maps and navigation froze, and probabaly more). They decided to give me a Samsung g3, so hopefully this will be better.
Manage to complain to CSR and get a discount ($30 off each month’s bill for 4 months) but my parents are still faced with Sprint’s horrible service – trying to wait it out but really $300 etf doesn’t sound too bad to get rid of them at this point
Hey at least “some” of you either have “some” LTE going or at least a date, I am not even sure Cincinnati area is getting LTE anytime soon. When I got my Evo LTE I was told it would be here in Spring 2013 by the sales rep. Reading all these stories I don’t expect LTE until well after I switch phones! Just disgusting…
http://s4gru.com/index.php?/topic/212-network-visionlte-deployment-running-list/ <- I don’t even see anything in Ohio listed.
Really, really disappointed with Sprint. It’s so frustrating because Sprint could have knocked it out of the park. Unlimited data plan and LTE would’ve been hard to beat. I’m afraid there going to go the way of RIM. To little to late!
I’m leaning towards an unlocked off contract phone on T-mob. and just pay as I go. Hopefully there line up will include all the top phones for 2013.
It’s also good to understand how we got there. When Sprint placed their bet on WiMax, they stopped investing in 3G and focused on WiMax. WiMax runs on different towers which left many of Sprint’s existing Voice/3G towers hooked up via legacy T1 lines.
Next, WiMax turns out to be the wrong bet, and Sprint bets on LTE (using its own towers). They now need to run fiber (as you can easily saturate a T1 connection with a single phone) to each tower, add new hardware, antennas, etc…
Now Sprint needs to do the following to each tower:
1) Run Fiber
2) Add hardware to handle hand-offs between 3G/LTE
3) Add LTE antennas
4) test.
Many other carriers that bet on LTE were continuously upgrading their towers with Fiber and hardware, so when LTE came out, they just needed to add some LTE antennas and test.
You can imagine that adding new hardware to a base station can take a few hours spread over a few days.
However, imagine how long it takes to run fiber to a tower. Plus, you need to get local permits to run fiber and modify antennas. Rural areas are easier to deal with that’s why they got upgraded first. Adding new antennas in a city like San Francisco can take months. Add to that the need to run fiber, and you can see the mess got itself into.
If Sprint had launched Wimax using their own towers, they would at least have been in a better position to launch LTE. But they didn’t, and that’s why things are so behind now.
Check out http://www.sensorly.com/ to view crowd sourced LTE maps for Sprint. There are many more cities with live LTE than this article implies.
A very insightful post. Thanks for taking the time to speak up.
Your explanations of the current situation make a lot of sense. Much appreciated.
In general fiber would be handled by a local group, one of the baby bells would have something in place. But how did WiMAX get it’s data from tower elsewhere? Had to be a fiber back end in place for those towers, so anyone with WiMAX should have been able to get LTE with only an equipment change at the tower as the back end data transfer component was there.
Also, fiber build-outs are pretty darn common now. Generally takes 2 months in an established area.
The hardware is the new vision base, it’s one unit. Goes at the base of the towers unless I’ve read wrong.
LTE antennas go on existing base.
I also never implied these were all the cities, these were the first round announcements and were supposed to be done first. Sprint has had three rounds of announcements so far I think.
Click that link and you can see the entire list. As it stands it looks like Puerto Rico will be finished first and that was a second or third round of announcements area
Well, crap. If it’s only an equipment change on existing Wi-Max setups, then give me LTE, Sprint.
I have strong Wi-Max over here. Come on, you know you want to.
Paul,
Clearwire has its own towers separate from Sprint. That’s why Sprint can’t just reuse fiber from WiMax. They do have a large stake in them now, but that’s now how the WiMax network was built-out.
One could argue that Sprint should’ve co-located with Clearwire at but at that time, these guys were competitors.
It is also notable to ad that WiMax was being handled by Clearwire who clearly dropped the ball. This time Sprint is handling the rollout themselves.
Ha. Well, you do realize that Sprint owns a 50.8% stake in Clearwire, right?
Either way, the roll out is horribly slow. I am pretty much guaranteed to not have LTE if/when I get my upcoming upgrade phone.
Yes. Sprint stake in Clearwire has hovered around 50% for several years now. But just because you own 50% of the company does not mean you can control everything that goes on.But that does not really matter. Sprint set up that situation for what ever reason and they should take at least some of the responsibility for the consequences.
Yeah, I know they’ve owned that much share for a while. A company that has that much stake can influence it’s path forward though.
Like I said above, either way it stinks. I have no doubt in my mind that I won’t be seeing LTE until sometime in 2014 (or later) in my area from Sprint. This is disappointing and leaves me on the fence about “upgrading” to a new phone with LTE that I won’t even be able to use. Right now, I get strong WiMAX signal that affords me an average of 15Mbps all the time.
Sprint has publicly stated it isn’t necessarily a lack of cash, but a lack of equipment from vendors to do the necessary tower upgrades, and along with that, I’m assuming also a lack of qualified technicians who can do the work that goes into making a network. Sprint is partially relying on other vendors to do lots of the hard work for them, so supply problems are a big part of this.
And again, as much as I agree with your sentiments, and feel your frustration, it hasn’t quite reached the level of ridiculousness that WiMAX did. With WiMAX, Sprint just stopped doing anything for months and months before finally saying anything about it. On the other hand, Sprint just announced new LTE markets earlier this week… so, it’s not quite the same. Yet, at least.
And to be fair, Verizon and AT&T both advertise LTE in markets when they reach about 40-50% completion, so we can’t completely knock Sprint for advertising LTE in certain places when it’s not 100% done yet.
All that being said, I again agree with your frustration and overall sentiments.
Granted. But announcing new markets is all well and good, but when there’s over a year of delay on the completion of the CURRENT markets, it doesn’t look good. Not from a professional standpoint, or from the customer. Not good.
I do agree with you the Wi-Max comparison though. They quit working on it, then just gave up without even saying anything for a long. Again. Not good.
Am I wrong or could they not lease some LTE bandwidth from another company?
How did Verizon manage to get everywhere and Sprint can’t?
How qualified does one actually need to be to install an antennae and a base – that’s general electrical. I mean setup and testing, yeah that’s a different story. And I know these cell COs are huge, but it’s not like they’re building the thing on site.
So, if it’s a lack of equipment, Sprint should not be announcing new markets and should instead focus on getting some markets up and perfect. If it’s a lack of technicians, the unemployment rate in this country is pretty darn high.
However, none of this explains the lack of 3G bandwidth and how nothing seems to have been done for a long long time to ease that.
@Paul.
You can’t lease bandwidth because every US carrier has their own unique frequencies requiring custom phones. iPhone5 comes closest by supporting LTE on both Sprint & Verizon, but not AT&T. And even that comes at the cost of not supporting voice & LTE at the same time.
Like I said before, VZ got there sooner because their towers already had the necessary fiber bandwidth to support LTE. Sprint invested in Clearwire / WiMax who had its own towers, leaving their own towers to languish and needing more upgrades to deploy LTE than VZ.
It’s not just shortage of equipment but also limitation of city permit process. Do you think a city of SF will let you install a new antenna tomorrow without going through months of bureaucracy? Do you think you can just call up anyone and have Fiber lit up next day? Nope… You need to wait months for either. And you need to do that for EACH tower.
Since we can roam onto Verizon, they can lease more 3G bandwidth.
If I can force roaming with a mod and suddenly get 2.5mbits, they can lease some bandwidth for the 3G spectrum to ease this hellish experience.
Your are assuming that Verizon would welcome such an arrangement. I feel your pain. I think not being able to even use the voice to text function on your phone because your data connection is so slow is ridiculous and for that Sprint is at fault. However, they have done everything reasonably possible to rollout Network Vision. They have three large companies working on the towers in the form of Samsung, Erricson and Alcatel Lucent. They have to wait for permits. Wait for backhaul(who are sometimes competitiors) Wait for equipment and finally wait for mother nature. Don’t know what else they can do. As a comparison, Verizon is in the third year of LTE deployment. Sprint is in month number nine or ten of a complete network overhaul.
The best bet move would have been to under-promise and over-deliver, but as it stands it just looks like they have no ability to predict anything and no control over their network or ability to set any deadline that meets reasonable expectations.
I’m assuming Verizon would love it considering how much they charge Sprint for their customers roaming over, and vice-versa.
I worked for an ISP and have worked with several since, I know buildouts are not a fun prospect. I also know that the worst delay I ever saw was 2 months.
14 months past initial expected dates of complete are what we’re seeing. That’s not particularly reassuring.
It is my understanding that Verizon has been allowing its roaming agreements with Sprint to expire. I agree that maybe they did overpromise on its buildout. But on the bright side we are seeing some acceleration. Only time will tell if they can catch up to the overall deadline.
i have pretty much had it with sprint myself been out of data and texting for ten days and counting (live in an announced 4g market mind you as being launched in the coming months pretty laughable if you ask me that you announce an advanced network when you cant maintain the one you have already had for years) theres no evidence of work starting on the towers yet and now basic services they charge for are now not working going on two weeks now…call tech support after calling 5+ days in a row and they offer a whopping 12$ off my bill! ()@#$&@()*#%^@#()&)@&*(@ WWWWWWTTTTTFFFFFFFF if i could have reached through the phone and slapped the lady like she had just slapped me I would have then has the gull to tell me the premium data charge is a valid charge and is not calculated in the refund amount (granted if you divide it into a daily charge its 0.33$/ day but its principle premium data and you have none!?! please explain idiot) I’ve had it I dont understand how they report having the best cx service ts apalling i used to work at verizon and their cx service is as much as the national debt times ten better than sprints (thats a lot) im now finished with my rant and big bird (aka Sprint)
Class action lawsuit?
Sprint LTE is slowly, but after checking sensorly.com, is making its way around a bit faster than expected here in New Olreans. I’m hoping that at least by April or May it will be in the 80% complete phase. Contract ends in april, EVO 3d is shorting out in places on the screen, so i am hoping the HTC M7 will be out by than so i can enjoy a new phone and better speeds. til than,at least dont let the slow 3g gwt slower
Where does Sprint say they would be finished with those markets by February? I read the original article that was linked in the opening paragraph. It doesn’t say February anywhere in it.
look at the original scheduled completion dates in the bottom link.
Atlanta: Dec 2012
San Antonio: Oct 2012
Houston: Feb 2013
DFW Nov 2012
etc
etc
etc
That’s what this is based off of.
Yes, those numbers were unofficial target dates. They were guesses based on availability of equipment and labor and backhaul before the schedule was actually completed. You are using information from an internal planning document as if it fact. That was a best guess date of completion.
then I was wrong. After reading it in many other locations and having hit Sprint’s wall of “no comments” it started looking real.
Please adjust your article to reflect this!
It’s obvious to me that you have no idea what you’re talking about. If you actually spent time researching LTE specifically and Cell Phone communication protocols in general that you wouldn’t be asking stupid questions..
The site that you mention is not even an official Sprint site.. Another fail! This site just collects information and posts it..
As far as why Sprint is rolling this out so slow, they’re rebuilding their cell phone network from the ground up. 3g equipment and antenna panels are being replaced with new technology. Do you think Verizon and T-Mbile are doing this?? Sprint’s network will be much more capable then any other carrier..
If you’re so unhappy with Sprint then leave! No one is forcing you to stay with a cell carrier that you don’t like and don’t want to continue to pay for.
Maybe I’m wrong, I’m not saying I’m not on this info. Can’t get a peep out of Sprint on anything, so sometimes I have to believe what I read.
If I’m wrong and I can get an actual date timeframe, I’ll edit this. I generally get a no comment when I try and get anything and it’s frustrating as hell.