Small group of T-Mobile customers start online petition to stop de-prioritizing unlimited data users
A small group of angry T-Mobile customers have started an online petition, asking the company led by CEO John Legere to stop de-prioritizing unlimited data users. In short, the petition alleges that T-Mobile is actually capping unlimited data users at 20GB per month, regardless of whether they are really causing data congestion issues or not. The petition organizers say that John Legere has ignored their tweets about this, even though customer care reps admit to this new practice.
John Legere has in fact responded to this, stating that T-Mobile only de-prioritizes certain customers who are in the top 3% of data users, only when they are connected to towers during periods of heavy congestion. Legere has insisted that T-Mobile is not throttling its unlimited data customers, and that when the congestion eases down, heavy data users will no longer be de-prioritized.
In any case, if you believe T-Mobile is doing something wrong, you can sign the petition linked below.
[Change.org]
